Lakeside Motor Lodge & Cottages

FAQs

 

About Your Reservation

When is Check-Out time?

Check out is 11 AM for motel rooms and 10 am for cottages. In consideration for our in-coming guests, use of the pool is not allowed after checking out.

When is Check-In time?

Check in is at 4 PM. Please bring a photo I.D. with you to the office when you arrive. If you plan on arriving past 6 PM please call us ahead of time.

Are pets allowed?

No, we do apologize for any inconvenience this may cause you, w do love pets, but they can’t stay here with us. Pets are not allowed in our units or anywhere on the property at this time.

Is there a minimum night stay?

Yes, to book a Friday or Saturday in July and August, there is a two-night minimum to book a room in advance. Memorial Weekend and Labor Day Weekend require a three night minimum stay to book in advance. The week of the 4th of July has a four night minimum stay to book in advance.

What is your cancellation policy?

We have a 30-day cancellation policy. If you cancel at least 30 days before your check-in date you will only lose your nonrefundable deposit. If you cancel less than 30 days from your check-in date you are responsible for the remaining balance of the stay.

Changing Dates

If you would like to change the dates of your reservation we will do our best to accommodate your request. During the summer months and holidays this is much more difficult to accomplish as we tend to be steadily booked, with many guests having made their arrangements many months in advance. During the spring and fall months it is much easier for us to make changes to reservations. Give us a call and we can see what we can do.

Do we have to register additional guests?

Due to insurance stipulations, only registered guests may use our facilities, which includes the pool, fire pit area, and any of the units. This also means family and friends staying elsewhere or visiting town may NOT use the restroom or shower in your unit. You may register them for the additional $10 per night fee if you have not reached the maximum occupancy for your unit.


 

About Payments

 

What form of payment is accepted?

Advance deposits are nonrefundable and must be paid by credit or debit card, check, or money order. Your balance at check-in can be paid by Visa, MasterCard, Discover or cash. We do not accept checks at check-in.


 

About Our Location

 

Where are we located?

We are located at 8654 Lake Street, in the heart of downtown Port Austin, less than one block south of the harbor. Lake Street is also called Van Dyke and M-53. We are just across the street from the Port Austin Farmers Market, Village Green, and Port Austin Market.

Are we located on the water?

We are only one short block south of the harbor.

Is there a public beach in town?

Yes, we have two public beaches. Veteran’s Waterfront Park has undergone a big renovation which we’re all excited about! It also has a very nice playground in the park that’s safe enough for little kids to enjoy and still fun for the older kids too! Bird Creek Park has a public beach and is also located at the east end of harbor. There are also several other public beaches along the shoreline that are just a short drive away.

For more information about the Port Austin area visit our Experience Port Austin page.


 

About Our Pool

 

Is there a pool on site?

Yes, we have a clean and fun heated pool for our guests to enjoy with a new hot tub coming soon! The pool has a roped off kiddie’s section and pool toys are allowed. Food and drinks are also allowed besides glass bottles and containers, however, you must be responsible and take care of all your trash. Anyone under 18 must be accompanied by an adult. The pool opens at 10 am and closes at dark.

Can non-guests and visitors use the pool?

Sorry, but due to insurance restrictions, only guests who are physically staying on site may use the pool. Friends and other family members that are not staying are not allowed in the pool area and will be asked to leave. Guests that abuse this policy will also be restricted from the pool area as well.

Are pool towels provided?

No, please bring your own pool towels.

 

 

Amenities

 

Is there WiFi?

Yes. You will receive your password at check-in.

Do we have ice?

There is a ice machine in the office and bagged ice is available for sale across the street at the Port Austin Market.

Is there a fire pit?

Yes, we have one large fire pit in the common area by the pool. For all guests’ safety, the Fire Marshall has specific guidelines for use of a fire pit within the village limits. These guidelines are posted by the fire pit.

Is firewood provided?

No, you must provide your own wood for the fire pit. There are several places in town that sell firewood.

Are there grills and picnic tables on site?

Yes, we have a number of picnic tables and charcoal grills scattered throughout the common areas for all guests to use. Please bring your own charcoal and lighter fluid.

Is coffee provided?

Yes, each room with a coffee pot has the makings for one pot of coffee.

Do we need to bring anything for our cottage stay?

While we try to provide everything you’ll need, we do suggest you bringing your own favorite cookware.

Do we need to wash dishes before we check out?

Yes, the dishes are there for your convenience and must be washed prior to check out. You will be assessed additional fees if you leave them for the cleaning staff.

Are cots and cribs available?

We do not have cots or cribs, however, you can bring along a pack n’ play for your little ones should you need it.

Is there a quiet time?

Per the Village of Port Austin quiet time is between the hours of 11 PM and 8 AM.

Additional Questions?