Lakeside Motor Lodge & Cottages
FAQs
About Your Reservation
When is Check-Out time?
Check out is 11 AM for motel rooms and 10 AM for cottages. In consideration for our in-coming guests, use of the pool is not allowed after checking out.
When is Check-In time?
Check in is starting at 3 PM for motel rooms and 4 PM for cottages. If you plan on arriving past 8 PM please call us ahead of time.
Are pets allowed?
No, we do apologize for any inconvenience this may cause you, but we do not accept pets in our units.
Is there a minimum night stay?
Yes, mid June through mid September requires a two-night minimum for motel rooms on the weekends. Our cottages require a 7 night minimum during the summer. The week of the 4th of July has a four night minimum stay to book.
What is your cancellation policy?
We have a 30-day cancellation policy. If you cancel at least 30 days before your check-in date you will only lose your nonrefundable deposit. If you cancel less than 30 days from your check-in date you are responsible for the remaining balance of the stay.
Changing Dates
If you would like to change the dates of your reservation we will do our best to accommodate your request. During the summer months and holidays this is much more difficult to accomplish as we tend to be steadily booked, with many guests having made their arrangements many months in advance. During the spring and fall months it is much easier for us to make changes to reservations. Give us a call and we can see what we can do.
Do we have to register additional guests?
Due to insurance stipulations, only registered guests may use our facilities, which includes the pool, fire pit area, and any of the units. This also means family and friends staying elsewhere or visiting town may NOT use the restroom or shower in your unit.
About Payments
What form of payment is accepted?
Advance deposits are nonrefundable and must be paid by credit or debit card, check, or money order. Your balance at check-in can be paid by Visa, MasterCard, Discover, American Express, cash, or check. Make checks payable to Lakeside Motor Lodge.
About Our Location
Where are we located?
We are located at 8654 Lake Street, in the heart of downtown Port Austin, less than one block south of the harbor. Lake Street is also called Van Dyke and M-53. We are just across the street from the Port Austin Farmers Market, Village Green, and Port Austin Market.
Are we located on the water?
We are only one short block south of the harbor.
Is there a public beach in town?
Yes, we have two public beaches. Veteran’s Waterfront Park has undergone a big renovation which we’re all excited about! It also has a very nice playground in the park that’s safe enough for little kids to enjoy and still fun for the older kids too! Bird Creek Park has a public beach and is also located at the east end of harbor. There are also several other public beaches along the shoreline that are just a short drive away.
For more information about the Port Austin area visit our Experience Port Austin page.
About Our Pool
Is there a pool on site?
Yes, we have a clean and fun heated pool for our guests to enjoy with a new addition of a hot tub as of 2022! The pool has a kiddie’s section. The pool transitions from a depth of 2 feet to 8.5 feet. Food and drinks are also allowed EXCEPT for glass bottles; however, you must be responsible and take care of all your trash. Anyone under 18 must be accompanied by an adult. The pool and hot tub opens at 10 am and closes at 10 pm.
Can non-guests and visitors use the pool and/or hot tub?
Sorry, but due to insurance restrictions, only guests who are physically staying on site may use the pool and hot tub. Friends and other family members that are not staying are not allowed in the pool area and will be asked to leave. Guests that abuse this policy will also be restricted from the pool area as well.
Are pool towels provided?
No, please bring your own pool towels.
Amenities
Is there WiFi?
Yes. You will receive your password at check-in.
Do we have ice?
There is a ice machine in the office. The ice machine is only to be used with the small ice buckets that are provided NOT for fillings coolers. Our ice machine is only available mid June through mid September. If you need more, bagged ice is available for sale right across the street at the Port Austin Market.
Is there a fire pit?
Yes, we have one large fire pit in the common area by the pool. For all guests’ safety, the Fire Marshall has specific guidelines for use of a fire pit within the village limits. These guidelines are posted by the fire pit.
Is firewood provided?
No, we do NOT provide wood for the fire pit.
Are there grills and picnic tables on site?
Yes, we have a number of picnic tables and charcoal grills scattered throughout the common areas for all guests to use. Please bring your own charcoal and lighter fluid.
Is coffee provided?
Free coffee is brewed all day in the office.
Do we need to bring anything for our cottage stay?
While we try to provide everything you’ll need, we do suggest you bring your favorite non-stick pan if you plan on making breakfast. It will make your dish washing a lot easier since those we offer are not non-stick and can be a job to clean!
Do we need to wash dishes before we check out?
Yes, the dishes are there for your convenience and must be washed prior to check out. You will be assessed additional fees if you leave them for the cleaning staff.
Are cots and cribs available?
We do not have cots or cribs, however, you can bring along a pack n’ play for your little ones should you need it.
Is there a quiet time?
Per the Village of Port Austin quiet time is between the hours of 10 PM and 8 AM.